Job Description
We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you’ll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes.
Customer Service / Complaints Handlers
📍 Redhill
💷 £15.66 per hour
🕒 Mon–Fri, 9am–5pm
📄 Temporary (up to 6 months)
📅 Start Date: TBC
Key Responsibilities:
* Handling customer complaints via phone and written communication.
* Investigating issues and identifying resolutions.
* Writing clear, professional responses.
* Liaising with internal teams and third parties.
* Maintaining accurate case records and meeting service standards.
What We are Looking For:
* Previous customer service or complaints experience.
* Strong communication and problem-solving skills.
* Ability to manage h...
Customer Service / Complaints Handlers
📍 Redhill
💷 £15.66 per hour
🕒 Mon–Fri, 9am–5pm
📄 Temporary (up to 6 months)
📅 Start Date: TBC
Key Responsibilities:
* Handling customer complaints via phone and written communication.
* Investigating issues and identifying resolutions.
* Writing clear, professional responses.
* Liaising with internal teams and third parties.
* Maintaining accurate case records and meeting service standards.
What We are Looking For:
* Previous customer service or complaints experience.
* Strong communication and problem-solving skills.
* Ability to manage h...