Job Description
HospEquip is a privately owned company that is rapidly expanding into the Healthcare sector and is a leading supplier of equipment into the Hospital, Aged Care and Community Markets.
Due to our continued expansion, we are seeking a self-motivated, customer-focused person to join
Our high-performance culture focuses on empowerment, goal attainment, productivity, continuous improvement, developing leadership capability and a superior workforce.
You will be responsible for:
- Handling a high volume of calls and enquiries, always striving for a first point of call resolution and an excellent experience.
- Action all inbound emails using CRM.
- Accurate and timely processing of customer orders using SAP CRM.
- Accurate and timely processing of EDI orders from external customers.
- Maintain customer interaction records in CRM.
- Liaise with customers regarding back-order status and pric...