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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Manage and monitor customer ratings and reviews across all company platforms.
- Handle online customer enquiries via chat, comments, and messaging platforms professionally.
- Address customer feedback, complaints, and issues, including handling difficult customers tactfully.
- Communicate and coordinate with affiliates through designated chat platforms.
- Maintain proper records of customer interactions and feedback.
- Support and carry out administrative tasks as assigned by managem...
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