Job Description
Job ID:
Posted: 27-Mar-2026
Role Type: Full-time
Areas of Interest: Engineering/Maintenance, Facilities Management
Location(s): Singapore - Singapore
About The RoleAs a CBRE Customer Service Officer, you will provide information and resolve day-to-day issues in response to inquiries about products and services. This job is part of the Call Center job function. They are responsible for providing end‑to‑end support to resolve customer inquiries or concerns.
What You’ll Do- Respond to user inquiries via phone, email, or in‑person, offering timely assistance for any FM related issue at site
- Operate the FM helpdesk, managing service requests, fault reports, and work orders
- Maintain CMMS records, ensuring data accuracy and timely updates
- Generate periodic reports on service performance, asset status, and compliance
- Support onboarding, training schedules, and document control dur...