Job Description
Position: Customer Service Agent
Work model: OnSite
Location: Chania Greece
Employment type: Full-time
Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company
Are you passionate about helping people?
Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company.
The job:
- Chatting with customers via phone, messages & email
- Resolve queries related to orders, refunds, delivery, and platform use
- Provide professional and empathetic customer service support across all service channels
- Follow presented response templates and quality standards
- Perform ad-hoc tasks as required by the...