💼 Full-Time Position

Customer Service Engineer - Diagnostics

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Siemens Healthineers
📍 kuala lumpur, kuala lumpur, Malaysia
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Location
kuala lumpur, Malaysia
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Posted
June 09, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Service Engineer, Diagnostics

Join our Malaysia team as a Customer Service Engineer in Diagnostics and be responsible for performing technical oriented service tasks of various scopes and supporting planning and managing these tasks.

Your Role

  • Fulfill the customer's needs for Preventative Maintenance (PM), updates/upgrades, corrective service, installations, proactive services and/or workshop repairs in accordance with business contractual obligations.
  • Timely complete the Service Reports with good liaison with the Customer Care Centre (CCC), management, sales, marketing, technical service team and/or customers ensuring current location and job status is communicated back to Customer Call Centre.
  • Comply with all Environment & Safety (EH&S) policies, service escalation procedures and all customer requests, complaints and comments communicated to the job holder are passed to the relevant department for action.
  • Maintai...