💼 Full-Time Position

Customer Service Engineer

🏢
Giesecke+Devrient
📍 Hong Kong, Hong Kong, Hong Kong
📍
Location
Hong Kong, Hong Kong
📅
Posted
June 13, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities:

  • Be responsible for banknote processing systems’ installation
  • Provide service maintenance and after sales services for banknote processing systems
  • Handle inquires and complaints from customers
  • Provide support on new product launch, demo and product presentation
  • Be responsible for service documentations (service report and spare parts transaction)
  • Spare parts inventory management and control
  • Manage and implement preventive and corrective maintenance program to ensure the banknote processing systems in customer sites are in good condition.
  • Conduct fault analysis and formulate maintenance and improvement plan
  • Compile management report and purpose recommendations for service enhancement
  • Audit and facilitate the implementation of service support to compile with safety requirement
  • Perform any ad hoc projects as required from time to time; and undertake functions and respon...