Customer Service Engineer

Description

As a Service Engineer for our process equipment, you will be part of a versatile and dynamic team responsible for both maintaining system at optimal performance and occasionally assisting to install or upgrade new ones. This role requires a broad skill set and the ability to switch seamlessly between different service activities, depending on project and customer needs.
You will work in multicultural environments and collaborate closely with a global network of technical experts. Your day-to-day tasks will demand adaptability, flexibility, and autonomy, as well as strong troubleshooting skills to diagnose and resolve equipment issues efficiently.
In addition to technical expertise, you must be confident in communicating directly with customers, understanding their needs, and ensuring their satisfaction throughout the process. You will be required to follow and work according to documented best known method, and you wi...