Job Description
Job Position: Customer Service Executive
We currently have an excellent opportunity for a Customer Service Executive (Only Female) to join our team.
Job Description / Responsibilities
The CS executive is responsible to interact between the customers, sales team, warehouse and other entities involved in US Apparel/Garment supply chain process.
Customer Relationship Management. Coordinate for closure of unwanted and partially fulfilled POs on periodic basis. Be in touch with WH on regular basis for smooth shipment and resolve any issue raised regarding PO mismatch/excess etc. Communicate with customer on shipping schedule, pricing, product availability, product/shipping, documentation, sample request, shipping and order confirmation. Coordination on phone/emails with Sales Team for their order and shipping updates. Ensure timely shipments from the warehouse & track t...