💼 Full-Time Position

Customer Service Executive (Defects Management)

🏢
Knight Frank
📍 singapore, sg, singapore, sg, Singapore
📍
Location
singapore, sg, Singapore
📅
Posted
June 03, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

Pre-handover Inspection

· Conduct pre-handover visual inspection of units.

· Liaise with main contractor on rectification of identified defects.

· Monitor rectification of identified defects by the main contractor and report to client when rectification is complete.

· Preparation of handover kits which includes (without limitation) packing the keys into the key pouch and accessories, etc to be handed over to owners.

Handing over of units to Purchasers/Authorised Representative

· Conduct the handover process with the Owners of units at the Property and get the Owners to acknowledge receipt of all the items handed over.

· Accompany the Owners to the respective unit(s) and brief them on the usage of essential items.

· Be the point of contact to provide customer service and assistance to Owners after handover.

· Maintain and update unit’s handover report.

Defects...