🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Ensure that operational functions are based on comply as per company term and conditions.
- Monitor and ensure that individual KPIs are being followed strictly.
- Coordination with carriers and Equipment Control team at local level in terms of issues.
- Handles operational issues during booking, pre-carriage and on-carriage, response of counterpart.
- Highlight recurring system issues, customer requirements/SOP and change requests in coordination with next tier level.
- Unsolved/unclear issues relating to HBL/MBL verification, cargo declaration and shipment related disputes.
- Able to monitor the process of shipments like uplift date, ETA/ETD and ATD/ATA.
- Assist customers with shipment requirements in terms of booking shipments with carriers.
- Ensure all enquiries and emails are answered within same day or latest within 24 hours.
- Updating AP and providing vendor’s invoices to Financ...