💼 Full-Time Position

Customer Service Executive

🏢
CONNECTING 2 WORK
📍 Kochi, Kerala, India
📍
Location
Kochi, India
📅
Posted
May 30, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities:



  • Inbound & Outbound Calling: Handle customer inquiries regarding services professionally.




  • Conversion & Sales Support: Persuade potential customers to book appointments and purchase packages.




  • Customer Engagement: Provide detailed information about services, promotions, and membership benefits.




  • Follow-ups: Call back customers for appointment confirmations and reminders.




  • Data Management: Maintain accurate records of customer interactions and appointments in the CRM system.




  • Coordination: Work closely with the sales and marketing team to enhance customer experience and optimize sales.


  • Requirements:


  • Education: Degree (Any specialization)




  • Experience: Freshers can apply.




  • Language Proficiency: Fluent in English and Malayalam; H...