Job Description
Job Title: Customer Service Executive
Location: Cambodia
Job Purpose
Support business growth and enhance supply chain performance by ensuring high customer satisfaction, timely delivery, and effective customer communication.
Key Responsibilities
+ Share daily tentative stock availability with the Sales Admin team to support purchase order (PO) processing
+ Coordinate with Sales Admin to ensure timely submission of POs
+ Process sales orders, delivery notes, and customer billing in SAP
+ Liaise with Sales Admin and Warehouse teams on additional customer requirements
+ Follow up with the Finance team on payment status for direct trade (DT) customers, including those with credit limits or overdue balances
+ Release shipments upon receiving necessary approvals from cross-functional stakeholders
+ Send signed and stamped soft copies of invoices and credit notes to DT customers dail...
Location: Cambodia
Job Purpose
Support business growth and enhance supply chain performance by ensuring high customer satisfaction, timely delivery, and effective customer communication.
Key Responsibilities
+ Share daily tentative stock availability with the Sales Admin team to support purchase order (PO) processing
+ Coordinate with Sales Admin to ensure timely submission of POs
+ Process sales orders, delivery notes, and customer billing in SAP
+ Liaise with Sales Admin and Warehouse teams on additional customer requirements
+ Follow up with the Finance team on payment status for direct trade (DT) customers, including those with credit limits or overdue balances
+ Release shipments upon receiving necessary approvals from cross-functional stakeholders
+ Send signed and stamped soft copies of invoices and credit notes to DT customers dail...