Job Description
JOB DETAILS
Representing company’s standards with highly polished communication skills
Knack to handle premium clients with ease and tact
Attend phone calls and maintain a database for the same
Basic validation of client’s initial details
Efficiently forwarding the leads to relevant stakeholders
Building and maintaining profitable relationships with key customers
Forwarding customer complaints quickly and efficiently
Meeting with managers in the organization to plan strategically
Understanding key customer individual needs and addressing these
Conducting business reviews using CRM programs
Verifying and validating the leads before forwarding to senior team
Ensuring highest level of customer service, even if required after office hours
FUNCTIONAL AREA
Customer Service, Customer Care, Customer Handling, Customer Support, Jobs in Interior Design Industry, ...