Job Description
Company Description
GenBijakdotMy Sdn Bhd is a growing company focused on delivering practical, value-driven solutions to its customers. The organization emphasizes efficiency, clear communication, and a commitment to service quality. Team members work closely together in a collaborative environment that encourages continuous learning and improvement. The company values reliability, professionalism, and a customer-first mindset. Applicants can expect a supportive setting where strong performance and positive contributions are recognized.
Role Summary
This is a full-time, on-site Customer Service Executive role based in Seri Kembangan. The Customer Service Executive will handle incoming customer inquiries via phone, email, and other channels, providing accurate information and timely solutions. Responsibilities include resolving customer issues, tracking and documenting interactions, and following up to ensure customer needs are fully addressed. The rol...