Job Description
Job Summary
Our Customer Service Executive is responsible for delivering excellent customer experiences. He/she will need to liaise between our customers, factories and logistic partners to ensure execution of our sales orders.
Responsibilities- Process and coordinate orders with factory to support customers.
- Monitor delivery and ensure on‑time shipment.
- Coordinate with customers and finance to ensure on‑time payment within credit terms.
- Coordinate with warehouse on unpacking of shipment deliveries.
- Handle imports and export shipments such as preparing of shipping documents and maintaining shipping records etc.
- Conduct annual stock‑take and inventory control.
- Diploma in Business Admin or related fields.
- Accountability
- Communication
- Ownership
- Customer Account Management
- Import & Export