Job Description
At Kalmar, we are moving goods in critical supply chains around the world. We set the industry benchmark for a zero‑emission future and are dedicated to respecting others and fostering an inclusive culture.
Join us and take your career to the next level
As a Customer Service Executive , you will be responsible for coordinating, supporting, and monitoring service and warranty activities to ensure timely and high‑quality service delivery to Kalmar’s dealers and customers. This includes warranty administration for claim processing, reporting, invoice management, logistics, issue resolution, managing service orders, supporting Product Technical Support Engineers and field teams, and ensuring a seamless customer experience from request to resolution.
Key Responsibilities- End‑to‑end warranty and claims ownership, including processing reimbursements, reverse logistics, and technical job reports via the C‑Care portal.
- Service op...