Job Description
Description
Job Summary:
We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.
Key Responsibilities:
+ Respond to inbound calls, emails, and inquiries in a timely and professional manner
+ Assist customers with questions related to services, accounts, or requests
+ Resolve issues efficiently while maintaining a high level of customer satisfaction
+ Enter and update customer information accurately in internal systems
+ Coordinate with internal teams to address and escalate concerns as needed
+ Maintain detailed records of customer interactions and follow-ups
+ Support additional administrative or clerical tasks as assigned
Requirements
Qualifications:
+ 1+ years of...
Job Summary:
We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.
Key Responsibilities:
+ Respond to inbound calls, emails, and inquiries in a timely and professional manner
+ Assist customers with questions related to services, accounts, or requests
+ Resolve issues efficiently while maintaining a high level of customer satisfaction
+ Enter and update customer information accurately in internal systems
+ Coordinate with internal teams to address and escalate concerns as needed
+ Maintain detailed records of customer interactions and follow-ups
+ Support additional administrative or clerical tasks as assigned
Requirements
Qualifications:
+ 1+ years of...