Job Description
Job Responsibilities:
- Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
- Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
- Serve as backup to internal support group
- Set up customer database, process bookings and executes pertinent orders
- Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
- Responsible for maintaining timely tracking status accuracy and schedules for all jobs
- Prepare quotations
- Maintaining internal/external KPIs and SOPs to meet customer requirements
- Any other ad-hoc additional functions mandated by Management
Skills / Requirements:
- Import/Export experience in freight forwarding is ma...