Job Description
Urgent Hiring! Customer Service Front Desk - 5 positions more
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Qualifications
- Minimum of 2 years of experience in a customer service or front desk role, preferably within a dental or healthcare setting.
- Proficiency in appointment scheduling software and electronic health record (EHR) systems.
- Excellent communication skills in English and Bahasa Malaysia both written and verbal, to effectively interact with diverse patient demographics.
- Prefer understanding of dental terminology, procedures, and insurance verification processes.
- Able to handle patient inquiries, resolve complaints, and provide exceptional customer service in a fast-paced environment.
- Good attention to detail in record keeping, billing, and insurance claims processing.
- Demonstrated ability to work independently and as part of a team, with a positive and professional attitude.
- Able to wor...