Job Description
The Fountain Group is a national staffing firm and we are currently seeking a Customer Service - Healthcare Call Center for a prominent client of ours. This position is in Livermore, CA 94550. Details for the position are as follows:
Customer Service Specialist – Healthcare Call Center
Location: Livermore, CA — 100% onsite
Pay: $27/hour
Schedule: Monday–Friday, primarily 8:30 AM–5:00 PM PST
Note: Flexibility needed for training and occasional shift coverage between 5:00 AM–5:00 PM PST.
We are seeking a Customer Service Specialist to support a fast-paced, high-volume healthcare call center within a heart failure/remote monitoring business. This role handles inbound and outbound calls with patients, physicians, and customers, supporting demographic updates, insurance/member plan changes, physician updates, INR result collection, supply orders, testing...