💼 Full-Time Position

Customer Service -HQ (Beauty & Wellness) Outram

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SWIFT SEARCH GLOBAL PTE. LTD.
📍 outram, central region, Singapore
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Location
outram, Singapore
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Posted
June 25, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Beauty & Wellness

Location: Central Singapore

Basic Salary plus Monthly Allowances, Incentives, Transport Allowances

Work Schedule: 5-day work week (must be able to work weekends)

Working Hours - 5 days a week

  • Mon – Sat: 10:00 AM – 8:00 PM
  • Sun: 10:00 AM – 7:00 PM
Responsibilities
  • Support daily operations of the customer service and contact centre team.
  • Handle customer enquiries via phone, WhatsApp, email, and online channels.
  • Manage appointment bookings, cancellations, and rescheduling requests.
  • Provide professional customer service and recommend suitable services and promotions.
  • Follow up on customer feedback and resolve issues promptly.
  • Maintain accurate customer records and administrative documentation.
  • Work closely with operations teams to ensure smooth customer experience.
  • Perform other duties assigned by man...