💼 Full-Time Position

Customer Service, Intern

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AIA
📍 Hong Kong, Hong Kong, Hong Kong
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Location
Hong Kong, Hong Kong
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Posted
June 10, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

FIND YOUR 'BETTER' AT Blue Cross

If you believe in better, we’d love to hear from you.

About the Role

Responsible for supporting the day-to-day activities of a particular area of the business on either full-time or part-time basis, with the aim of learning practical knowledge of the business area, the company and the industry.

Responsibilities:

Analytics and Performance Tracking

  • Assist in monitoring and analyzing key performance metrics for Customer Service and operations teams.
  • Support preparation of reports and dashboards to provide insights on service quality and efficiency.
  • Help identify trends and opportunities for improvement through data analysis.

    • Project Support and Execution

  • Contribute to planning and coordination of projects for Customer Service and operations teams, such as complaint management systems.
  • Assist with workflow initiatives,...