Customer Service Intern

We are looking for a motivated and detail-oriented Customer Service Intern to join our dynamic team. This role focuses on managing and resolving level 1 customer inquiries, ensuring a seamless experience for our customers. The ideal candidate is familiar with Zendesk and Shopify or willing to learn.

We are proud to be an equal‑opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun‑loving, and high‑energy selves to the workplace.

• Manage customer queries about product information, order statuses, and basic troubleshooting through various channels (email, social media).
• Zendesk Ticket Management: Use Zendesk to create, track, and resolve customer tickets promptly and professionally.
• Shopify Order Management: Assist customers with orders and process refunds and cancellations using Shopify.
• Escalate Complex Issues: Identif...