Job Description
Customer service Officer – Hiring in Singapore
We are looking to hire a Customer service officer who will provide excellent support for our customers.
Experience Level: Entry level
Experience Length: 1 year
Responsibilities- Efficiently communicate company policies to customers
- Respond to customer enquiries promptly
- Notify key customers of stock status, price updates or company invitations
- Effectively manage customer complaints within an hour
- Invoice customers
- Monitor online orders
- Respond to customers on social media platforms
- Monitor retail implementation of marketing programs
- A Degree in Business Administration, Hotel & Catering Management, Food Technology or Marketing
- Excellent interpersonal skills and computer literacy
- Excellent written and verbal communication skills
- Must be organized a...