Job Description
Job Description
As the Customer Service Lead, you will be responsible for providing world-class service and assistance to our D2C customers, specialty stores, and internal sales teams. This is
a high-impact role that ensures the seamless flow of orders and financial adjustments across our digital and wholesale channels. You will act as a critical liaison between the SVP of Sales and various operational departments, including credit, shipping, and billing, to resolve discrepancies and optimize the customer journey.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, anc...
As the Customer Service Lead, you will be responsible for providing world-class service and assistance to our D2C customers, specialty stores, and internal sales teams. This is
a high-impact role that ensures the seamless flow of orders and financial adjustments across our digital and wholesale channels. You will act as a critical liaison between the SVP of Sales and various operational departments, including credit, shipping, and billing, to resolve discrepancies and optimize the customer journey.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, anc...