Job Description
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Reporting to the Customer Service Supervisor, The Allocator plays a crucial role in ensuring the efficient scheduling and dispatch of cement deliveries.
Based at our Port Melbourne head office, you will coordinate logistics, liaise with drivers, and manage delivery schedules to ensure timely, cost-effective service while delivering exceptional customer experience.
This role requires a customer-oriented individual that thrives on working in a fast paced, 24/7 environment, confidently handling high call volumes and making quick sound decisions to minimize fleet disruption and maintain operational efficiency.
Flexibility to shift patterns is essential.
Key Responsibilities
- Plan and allocate customer deliveries across Melbourne and Regional Victoria to ensure smooth operations.
- Provide excellent customer service to internal and external stakeholders