Job Description
Seeking a Customer Service & Logistics Manager to oversee customer order fulfillment, inventory management, and supply chain operations. This role leads a team to ensure efficient delivery of products and services, while optimizing logistics and inventory processes for a superior customer experience.
Responsibilities:
- Oversee the complete customer order fulfillment process, ensuring timely and accurate delivery from order receipt to final shipment.
- Lead inventory planning, forecasting, and management to maintain optimal stock levels and minimize shortages.
- Coordinate with internal teams to align supply and demand, supporting seamless operations across departments.
- Develop and implement logistics strategies to enhance transportation, warehousing, and distribution efficiency.
- Analyze operational data and customer metrics to identify and drive process improvements.
- Manage and develop a team of customer se...