💼 Full-Time Position

Customer Service Manager

🏢
Robert Half Office Team
📍 Akron, OH, United States
📍
Location
Akron, United States
📅
Posted
June 17, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description
Our client is seeking a highly communicative professional for a contract-to-permanent opportunity within their Customer Service department. This role is responsible for overseeing daily customer service operations, supporting the quoting and order process, and serving as a key liaison between internal teams, customers, and production. The ideal candidate will be comfortable working in a fast-paced manufacturing environment, balancing administrative responsibilities with light activity on the factory floor.

Key Responsibilities:

+ Oversee and execute daily operations within the Customer Service department to ensure clear communication, accuracy, and efficient workflow

+ Communicate regularly with office personnel, sales, shipping, customers, and internal departments

+ Assist with and prepare formal quotes for existing and prospective customers

+ Process purchase orders for tooling, prototypes, and production

+ Analyze...