Job Description
· Full Time Position
· Guaranteed base earnings
· Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Gladstone Customer Service Team is seeking a passionate, customer service focused Customer Service Manager to join them in delivering Great Service, Always! to their customers.
In this role you will:
· Actively manage Harvey Norman customer repairs & servicing
· Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
· Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
· Assist with the department's admin duties including pro...