Job Description
Customer Service ManagerMansfield / On-siteAbout Our Client
This organisation operates within the industrial and manufacturing sector, offering high-quality products and services to its clients. As a small-sized company, they take pride in their focused expertise and commitment to delivering exceptional solutions.
Job Description
Develop and execute a comprehensive CS strategy to achieve business objectives.Lead and manage the CS team to ensure targets are met or exceeded.Ensure timely and active order processing within the industrial and manufacturing sector.Maintain and strengthen relationships with existing customersPrepare and present regular reports to senior management.Collaborate with other departments to align sales strategies with overall business goals.Ensure compliance with company policies and industry regulations within the sales function.Suppo...