Job Description
About Us
We are a successful financial services company with around 115 employees and proudly celebrated our 15th anniversary in 2024. Despite our steady growth, we have maintained the mindset and team spirit of a start-up - see for yourself on Kununu & Glassdoor.
At LYNX B.V. Germany Branch, we empower our clients to trade independently on global financial markets through our professional and award-winning trading platform. Building strong client relationships and ensuring client satisfaction is at the heart of what we do. As a Customer Service Manager (m/f/d), you will play a key role in contributing to our continued success.
Your Role
You will be responsible for delivering outstanding customer service to our client. Your tasks will include:
- Handling client inquiries and complaints via phone and email
- Providing clients with information about our products and servi...