💼 Full-Time Position

Customer Service Manager (m/w/d)

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Enovis
📍 Hamburg, Hamburg, Germany
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Location
Hamburg, Germany
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Posted
May 30, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Wer wir sind

ÜBER ENOVIS™

Who We Are

ABOUT ENOVIS™

Was Sie tun werden | What You'll Do

Customer Service Manager (m/w/d) - Hamburg

Your tasks and responsibilities:

  • Responsible for management of the Customer Service Team in Hamburg and Bochum and meeting the daily needs of (existing) customers by overseeing the Customer Service-related activities within the order to cash cycle incl. Master Data maintenance (prices, customer master data) and other activities such as creation of customer quotes or reports
  • Ensure compliance with all company & regulatory requirements as well as process adherence to internal policies and support compliance obligations (i.e MDR, Post Market Surveillance, Product Documentation and Control, FSCA) with HQ Regulatory team 
  • Contribute to strategic planning for customer service improvements and scalability, Project Management of Customer Service related pro...