Job Description
.Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer's inquiry
. Communicating with customers via telephone, WhatsApp, email face-to-face and social media
. Keeping records of discussions or correspondence with customer
. Handling customer's feedbacks
. Improving customer service procedures, policies and standards
REQUIREMENTS:
. Minimum 2 years of supervisory experience
. Excellent verbal and written communication skills
. Possess strong interpersonal, efficiency & organisational skills
. Multi-tasking capabilities and willingness to go for the extra mile
. Prior experience as cabin crew will be an added advantage
. Able to converse in Mandarin and English to communicate in Chinese speaking customers
. Must be able to work on retail hours
. 5 days' work week,
. Singaporean Only
Salary: up to 4K
. Communicating with customers via telephone, WhatsApp, email face-to-face and social media
. Keeping records of discussions or correspondence with customer
. Handling customer's feedbacks
. Improving customer service procedures, policies and standards
REQUIREMENTS:
. Minimum 2 years of supervisory experience
. Excellent verbal and written communication skills
. Possess strong interpersonal, efficiency & organisational skills
. Multi-tasking capabilities and willingness to go for the extra mile
. Prior experience as cabin crew will be an added advantage
. Able to converse in Mandarin and English to communicate in Chinese speaking customers
. Must be able to work on retail hours
. 5 days' work week,
. Singaporean Only
Salary: up to 4K