Job Description
Role: Customer Service Manager
We are seeking a talented Customer Service Manager for one of our major telecommunication clients. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with one-of-a-kind mobile experiences and to make a difference in the global telco industry. If you share the same passion, continue reading to see if this is the perfect role for you!
You’re offered:
● An exciting opportunity to be a part of the digital disruption in telco industry
● A great autonomy in managing your own portfolio
● Exposure to the fast-paced world of high-tech start-ups
● Attractive compensation and benefits package
You’re expected to:
● Lead the team to improve Customer Experience & Satisfaction to ensure KPIs are always met
● Set action plans to achieve continuous team growth
● Train staffs along releases ...