Job Description
Hybrid work in Taguig. 3-5 years experience. Bachelor's degree required. Full-time position.
Job Summary
The position is responsible for all Demand Planning functions. The position is responsible for direct interface export and domestic customers supporting the Sales Team to ensure overall customer satisfaction. Overall coordination with Supply Chain, Manufacturing and Sales is critical to the function.
Description
- Lead and manage the customer service team to deliver exceptional service.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Monitor team performance and conduct regular training sessions to equip team members with necessary skills.
- Address escalated customer issues and ensure effective resolution.
- Collaborate with other departments to improve overall service efficiency.
Requirements
- Educational Qualification...