Job Description
Description
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience.
Key Responsibilities:
+ Provide leadership, direction, and support to the customer service team.
+ Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.
+ Prepare quotes and proposals in response to customer inquiries and requests.
+ Work directly with customers to process orders, resolve issues, and ensure timely communication.
+ Enter and maintain customer and order...
Robert Half is seeking a highly motivated and customer-focused Customer Service Manager to lead our customer service operations. This individual will be responsible for managing the customer service team, overseeing quoting and order activity, maintaining strong client relationships, and ensuring exceptional service delivery. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to delivering an outstanding customer experience.
Key Responsibilities:
+ Provide leadership, direction, and support to the customer service team.
+ Manage all aspects of the customer service process, including quotes, sample requests, order processing, and order acknowledgments.
+ Prepare quotes and proposals in response to customer inquiries and requests.
+ Work directly with customers to process orders, resolve issues, and ensure timely communication.
+ Enter and maintain customer and order...