Job Description
Role Responsibilities:
Promote the health, safety and welfare of our people and champion a safety-first culture within our business Maintain an optimal infrastructure (human resources, skills and tools) to deliver agreed customer service levels, financial targets as well as defined operational After Sales KPI’s working as an integral part of the service operation Ensure adherence to defined After Sales processes and procedures Ensure optimal team motivation and wellbeing of the team Continuously seek for and help to implement best practice processes to achieve maximum customer satisfaction, efficiency, and profitability Within our matrix organisation, work collaboratively with the central teams to deliver the overall objectives of the Customer Service organisation. Actively contribute in a positive manner to promoting and accepting change to ensure Jungheinrich UK Customer Service remains ...