Job Description
Position: Customer Success Associate
Location: Mumbai
️ Working Days: Monday- Friday
Experience Required: 1-4 years
Salary: upto 8 LPA
Key Responsibilities
- Support enterprise client onboarding and day-to-day platform management
- Serve as the primary point of contact for assigned accounts
- Coordinate with internal product, tech, and delivery teams to resolve client needs
- Document client requirements, use cases, and feedback
- Assist in demo preparation and support pre-sales cycles
- Build deep product knowledge across clients‘ core modules
What They Will Grow Into
- Leading product demonstrations for enterprise prospects
- Building and presenting product, and solution narratives
- Representing clients in C-suite discussions and strategi...