💼 Full-Time Position

Customer Service Officer (2)

🏢
Success Human Resource Centre Pte Ltd.
📍 singapore, singapore, Singapore
📍
Location
singapore, Singapore
📅
Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

- Permanent
- Up to $2,700 + PB
- Mon–Fri: 10am – 7pm, Sat: 10am – 2pm
- Orchard, Siglap & Tampines (staff will be rostered)

Responsibilities
  • Collaborate with the team to proactively engage walk-in and returning customers, building rapport and understanding their unique needs.
  • Recommend the most suitable treatments and products, leveraging your knowledge and teamwork to upsell, cross-sell, and build long-term relationships.
  • Share ongoing promotions and bundle packages in a friendly and informative way to encourage higher-value purchases.
  • Respond confidently to enquiries via phone, text, email, and in-person, with the shared goal of converting interest into bookings and treatments.
  • Support customers through a smooth and accurate payment process, ensuring they leave feeling well taken care of.
  • Work with the team to follow up with customers post-visit, encouraging repeat bookings and ongoing engagement.