💼 Full-Time Position

Customer Service Officer

🏢
eatz catering services pte. ltd.
📍 bedok, east region, Singapore
📍
Location
bedok, Singapore
📅
Posted
June 08, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Key Responsibilities Support daily catering operations to ensure smooth and timely execution of all orders Coordinate with kitchen, packing, and logistics teams to ensure accurate order fulfilment Ensure all orders follow the Kitchen Schedule (KS) and are prepared on time Assist in dispatch coordination to ensure all deliveries are sent out on time Monitor and escalate any operational issues such as missing items, delays, or miscommunication Maintain basic inventory of packing materials and operational supplies Maintain and update customer information and sales data for tracking and reporting purposes Support the sales team with administrative duties, including scheduling, filing, and document preparationHandle basic client inquiries and redirect complex queries to the relevant Sales Executive Ensure compliance with company SOPs, hygiene, and food safety standards Requirements Minimum 1-3 years of experience in operations, coordination, or logistics roles experience in F&B is an advant...