Job Description
Customer Service Officer
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 8 Jun 2026
**Job description**
**Principal Accountabilities**
+ Support Relationship Managers in delivering efficient and quality service to customers
+ Act as major contact point with customers support functions to ensure smooth account operations
+ Assist Relationship Managers in handling referrals from different business parties and find the right solutions for customers
**Skills Required**
+ Be customer focused and have strong interpersonal, communication and problem solving skills
+ Have a good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
+ Have a good understanding on credit assessment and operations, approval process and security documentations...
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 8 Jun 2026
**Job description**
**Principal Accountabilities**
+ Support Relationship Managers in delivering efficient and quality service to customers
+ Act as major contact point with customers support functions to ensure smooth account operations
+ Assist Relationship Managers in handling referrals from different business parties and find the right solutions for customers
**Skills Required**
+ Be customer focused and have strong interpersonal, communication and problem solving skills
+ Have a good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
+ Have a good understanding on credit assessment and operations, approval process and security documentations...