Customer Service Officer

Key Responsibilities

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general.

About You

• Proven experience delivering excellent customer service
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively
• Highly organised with strong attention to detail
• Able to prioritise tasks in a fast-paced environment
• Proficient in Microsoft Office (Word...