💼 Full-Time Position

Customer Service Officer

🏢
Spin Master Ltd
📍 Dongguan, Guangdong, China
📍
Location
Dongguan, China
📅
Posted
June 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

:What will you work on?
• Follow the order from order receiving to goods delivery. Cooperate with other department to solve the problems. Complete the order under the direction of supervisor.

How will you create impact?
• Handle a range of program management services for customers.
• Handle and coordinate orders from item quotation to customers, sample arrangement, customer PO management (from PO receipt to shipment), shipment instruction release, customers required testing, inspection arrangements, and customer service.
• Oversee direct import or intracompany order fulfillment and respond for order related issue.
• Communicate with buyers/buying offices, promptly respond to queries, and ensure promises are kept, review KPI, maintain and expand relationship with existing customers.
• Communicate with sales managers and/or buyers/buying offices and internal departments for on time order confirmation and...