💼 Full-Time Position

Customer Service Officer

🏢
Connex Emirates
📍 dubai, dubai, United-Arab-Emirates
📍
Location
dubai, United-Arab-Emirates
📅
Posted
May 31, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Salary: 5500 AED

Industry: Aviation

Last Date: December 26, 2025

Office Location: Office 101, Business Tower, Sheikh Zayed Road, Dubai, UAE

Position Title: Customer Service Officer

Employment Type: Full-Time

Start Date: Immediate

Role Overview

You will assist passengers throughout their travel journey, handling check‑in, boarding, inquiries, and service support while ensuring a smooth, professional airport experience aligned with Kuwait Airways’ service standards.

Key Responsibilities
  • Greet passengers and assist with check‑in procedures.
  • Provide accurate flight, ticketing, and travel information.
  • Manage passenger issues, special requests, and complaints professionally.
  • Coordinate with ground staff, security, and flight operations teams.
  • Ensure compliance with airline procedures, safety rules, and documen...