💼 Full-Time Position

Customer Service Officer - File Preparation

🏢
mlcoa
📍 Brisbane City, Queensland, Australia
📍
Location
Brisbane City, Australia
📅
Posted
June 20, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Responsibilities will include but are not limited to:

  •  Collection, preparation and delivery of patient file materials to a portfolio of consultants
  •  Preparing file materials in accordance with state and national legislation
  •  Liaising with customer to plan and implement agreed services
  •  Managing consultant schedules
  •  Scheduling of appointments
  •  Maintaining busy inboxes, with queries, appointments and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers, or prospective customers
  • Establishing effective relationships with internal and external stakeholders, including medical consultants, staff, clients and customers
  • Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting t...