Customer Service Officer (Freight Forwarding)

Join a well-established logistics company where you will play a key role in coordinating shipments and supporting customers across the freight forwarding process. This role is ideal for candidates with hands‑on shipment experience who are looking to grow into a customer‑facing position.

• AWS eligible
• Stable working environment
• 5‑day work week

• Coordinate and monitor shipment movements (import/export)
• Handle shipping documentation (e.g., Bill of Lading, invoices, permits)
• Liaise with customers, freight forwarders, and internal teams on delivery timelines
• Provide updates and resolve shipment‑related issues promptly
• Ensure smooth end‑to‑end coordination from order to delivery

• 1–2 years of experience in freight forwarding / logistics / shipment handling
• Familiar with ...