Job Description
job description Attend to customer and member enquiries professionally Handle membership registration, renewals and account requests Process purchases, collections, returns and exchanges Manage cashiering and payment transactions (cash / card / e-wallet) Ensure accurate transaction records and daily reconciliation Prepare products for collection and support stock monitoring Maintain customer records, data entry and operational documents Handle customer feedback and coordinate issue resolution Support events, promotions, roadshows and operational activities Ensure compliance with SOPs a...
We are looking for a friendly, presentable and customer-oriented Customer Service Officer to join our client in beauty industry in Johor Bahru. If you enjoy interacting with customers, managing front counter operations and creating a positive service experience, this role could be a great fit.
Role Description: