💼 Full-Time Position

Customer Service Officer (Nationwide)

🏢
AFFIN Group
📍 johor bahru, johor, Malaysia
📍
Location
johor bahru, Malaysia
📅
Posted
June 14, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Create your future with Affin! You too can make a difference.

Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

  • To assist in managing daily branch operational activity, monitoring compliance, and regulatory requirements in accordance with the Bank's internal policy and regulatory requirements.
  • Ensuring the highest quality customer experience through customer service and image enhancement opportunities.
  • To assist in referral and cross-selling of deposits/investment/insurance/Wealth/Takaful products & cross-selling activities towards achieving branch targets.

Accountabilities

Financial

  • To assist in referral and cross-selling of deposits/investment/Bancassurance/Banca Takaful products & cros...