Job Description
At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team part time. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for you.
The day-to-day:
- Provide prompt, professional, and courteous customer service
- Answer customer inquiries via phone, email, and in-person.
- Resolve customer complaints and issues efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve overall customer satisfaction.
- Identify opportunities to upsell products and services
- Attending to Café Orders
Our perfect fit:
Someone who has a high level of customer servic...